FAQ

FAQs

Access helpful guidance for buying, using, and making the most of AquaSys®.

AquaSys is easy to use and easy to work into your 3D printing process. But that doesn’t mean you’ll never hit a snag. Make the most of your filament with help from our FAQs. Covering everything from usage tips to troubleshooting—and plenty of other things that are good to know.

General Usage

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Troubleshooting

Compatibility

Tips and Tricks

GENERAL USAGE

  • Pathway temperature: Keep the filament below 80°C prior to extrusion. Material that sits idle at temperatures of 80°C or above for extended periods of time prior to extrusion will not extrude properly. Nozzle temperature: 230-245°C
  • Build plate requirements: AquaSys filaments will adhere to a wide range of build plate materials. If poor adhesion is persistent, increase the temperature of the build plate, but not past the maximum build plate temperature of 120°C.
  • Adhesives: Glue is not necessary if you use a raft made out of AquaSys 120. Follow your printer model’s material guidelines when printing a raft with another material.

  • Make sure your print nozzle is off (if it doesn’t turn off automatically.)
  • Remove the AquaSys material from any sustained high temperature.
  • Fix your set back temperature to 180°C, the correct nozzle temperature when not printing a layer. This increases the residence time before degradation occurs in the nozzle.
  • If you print in a humid environment, use a drying system to prevent moisture-related issues. (We recommend PrintDry or Ultimaker drying systems.)
  • Place your printed object in a wash tank or bucket with warm water (minimum temperature of 35°C).
  • Use elevated temperatures (70-80°C) or agitation (stir, shake, etc.) to make AquaSys 120 dissolve faster.

  • As a water-soluble material, AquaSys tends to absorb moisture. Always store your filament in the resealable bag it arrives in, and double-check that you’ve completely sealed the bags after each use.
  • The metal bag should contain a desiccant. Don’t throw it out, and consider adding another desiccant if available for additional moisture protection.
  • Never expose the desiccant to moisture. Otherwise you’ll need to replace it.
  • If AquaSys absorbs moisture while in storage, you’ll notice the color of the printed filament will be cloudy, instead of translucent gold. If that happens, dry at 70°C for 3-4 hours.
  • Never store AquaSys on the back or side of the printer.

AquaSys has a manufacturer’s warranty of one (1) year when properly stored. To extend your filament’s shelf life well beyond the one-year warranty period, use these storage techniques:
  • Always store AquaSys in the resealable metalized bag it arrives in.
  • Don’t throw away the desiccant provided in the resealable bag.
  • If the desiccant is exposed to moisture, replace it.
  • Place additional desiccants in the resealable bag if possible.

TROUBLESHOOTING

That means your filament has taken on moisture. Dry it at 70°C for 3-4 hours.
Charring typically occurs at 245°C—so check your extrusion temperature. It’s possible to successfully print at higher nozzle temperatures, but it depends on how long the material is exposed to the higher temperature. Other things to consider:
  • Make sure you’re using the correct filament size (1.75mm or 2.85mm).
  • Utilize the AquaSys print profiles available on the Ultimaker Marketplace.
  • You can’t print reliably with AquaSys filament if you print on a closed system and with no print profile for it.

  • The AquaSys material could be dragged or caught in the system. Check the feed path to make sure any drag is minimized.
  • Your nozzle could be dirty or clogged. Inspect it and clean it if necessary.
  • Check your extrusion temperature. It could be too low, leading to under-extrusion.
  • If your extruder has a Bowden tube, the tube path may be causing the material to soften. In general, avoid using bowden tubes when printing material above 80°C.

This could be happening due to one of the following reasons:
  • Your filament could have absorbed moisture, leading to foaming—which causes material drag. Dry it at 70°C for 3-4 hours.
  • Your nozzle could be dirty. We recommend cleaning it with a brass brush.
  • Charring typically occurs at 245°C—so check your extrusion temperature.

  • Quick fixes: Reduce your printer speed, increase temperatures, or check your printer software for specific recommendations.
  • AquaSys 120 should adhere to a wide range of build plate materials. If poor adhesion is persistent, increase the temperature of the build plate, but never exceed 120°C.
  • Make sure that the extrudate is clear and not opaque. Wet or opaque filament may lose adhesion properties.
  • Make sure your print parameters fit within the following:
    • Nozzle temperature: 230-245°C
    • Bed temperature: 80°C-120°C
    • Chamber temperature: 20-120°C

If a printed part is melting or sagging:
  • Increase your fan speed.
  • Decrease the nozzle temperature.
  • Retract the filament when not printing to reduce “tails” or “wisps”, using the retraction settings specific to your machine.

COMPATIBILITY

AquaSys 120 is currently approved for use with Ultimaker S5. We’re currently testing its compatibility with machines from Zortrax, AON3D, BigRep, and Makerbot.
AquaSys 120 is compatible with ABS, PC/ABS, PC, ASA, nylon, CPE, CPE+, PET/G, TPU, composite materials, and PP.
AquaSys provides stable support to complex designs, even those with features like cavities, voids, angles over 45 degrees or intricate internal details.

TIPS AND TRICKS

Monitor the print process periodically to make sure there are no visible issues. When material begins printing, it should appear as a golden extrusion with:
  • No bubbles or burnt spots
  • Good layer adhesion to itself and the build material
  • No warping

AquaSys releases best at room temperature. Allow the build plate to completely cool down before attempting to remove your part.
Depending on your print complexity you should inspect for:
  • Quality of surface finish
  • No warping
  • Material-to-material adhesion
  • Support material color and consistency

You can access the AquaSys 120 Safety Data Sheet (SDS) here.
You can access the AquaSys 120 Technical Data Sheet (TDS) here.

Here's another FAQ: Where can you buy AquaSys?

Try one of our trusted resellers. We’re working with industry-leading suppliers
to make sure AquaSys is available wherever you buy FDM materials.

You’ve got questions. We’ve got smart, friendly people who like to help.

From quotes, to project questions, to reseller information—there’s a lot our staff can help you with.

Contact us today and we’ll get you in touch with the right person.

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